Contact Us

We want to make your experience with Folgers^® as smooth and pleasurable as possible. Many of your questions already might have been answered on our Frequently Asked Questions (FAQ) page. If not, please enter your information and inquiries in the fields below. We'll be happy to respond to your questions.

Before contacting us, please review our Terms of Use and Privacy Policy.

By Phone:

1-800-937-9745
Monday through Friday

Hours*: 8am-5pm EST
*business hours subject to change

By Mail:

The J.M. Smucker Co.
1 Strawberry Lane
Orrville, Ohio 44667-0280

Product Information

Product Category

Product

What is the UPC on your product?

What is the best if used by (biub) date?

What is the production code?

Comments *

Your Information

First Name *

Last Name *

Email Address *

Phone Number *

Address 1 *

Address 2

City *

State *

U.S. Zip Code *

Date of Birth Month *

Date of Birth Year *

We Want To Hear From You

By Phone:

By Mail:

Product Information

Your Information